Support classification
Routine password reset tickets may earn a cheaper routing path.
Examples
Good first candidates are repetitive, low-risk tasks with predictable outputs: support classification, extraction, tagging, summaries, and agent substeps.
const response = await ai.chat.completions.create({
model: "provider/model-large",
messages: [
{ role: "system", content: "Classify the support request." },
{ role: "user", content: "I forgot my password and need a reset link." }
],
});
// MargIQ returns the normal provider response.
// The dashboard shows the requested model, selected model,
// savings estimate, routing source, and safety behavior.Routine password reset tickets may earn a cheaper routing path.
Risky cases stay on the requested model as a safety guard.
Repeated substeps can become separate workflow profiles.